Frequently Asked Questions
Sustainability is important to us; therefore, our raw material is FSC-Certified and sourced locally wherever possible.
All of our products are custom-made to order. We do not have any off-the-shelf products.
Our factories are centrally located in Istanbul, Turkiye. As a result, we can keep production costs low and offer cost-effective global shipping options. In most cases, we provide a door-to-door service and help you find the best freight options for your unique needs, whether by land, sea, or air.
There are no standard MOQs, we evaluate every project separately based on the product, size, and value. However, please get in touch to discuss your project, and we can assist you with calculating potential order quantities.
To proceed with an order, we require a deposit and the balance to be paid before goods are dispatched. We welcome our clients or their representative companies to carry out pre-shipment inspections. We also provide detailed photos and videos of the finished products when invoicing.
We accept payments via bank transfer in GBP (British Pound Sterling) and Euro.
Sampling is part of our standard procedure. We produce samples and, if required, pre-production samples, both at a cost.
As an established B2B manufacturer Custom Craft specialises in producing custom wooden boxes, luxury packaging, wooden point-of-sale products, and custom fabric bags in large quantities. We have multiple production lines, enabling us to handle multiple projects simultaneously. Simply put, there is no project too large for us to handle.
We can manufacture a variety of luxury packaging using wood and various other materials to add to the finish.
The majority of our products are shipped on pallets. The goods are carefully wrapped in paper or foam sheets before being boxed into master cartons. Some customers require individual cardboard boxes for each product. We have a partner company that can produce cardboard boxes at cost-effective prices.
There are many material options when it comes to producing custom wooden boxes. Some examples are:
• Solid wood including beech, birch, pine, spruce, oak, walnut and many others
• Beech, birch and poplar plywood
• Veneered MDF
We can offer UV and screen printing for custom wooden boxes, luxury packaging and point-of-sale display products. Our own in-house UV print machines enable us to quickly and effectively produce large volume orders.
Laser engraving and cutting are another one of our specialities. Our production facility is home to a top-of-the-line laser cutting machine and a dedicated CO2 laser engraving unit. With these advanced machines at our disposal, we can achieve super-accurate cuts and beautiful finishes with minimal wastage.
Contact us today to discuss your project and discover how Custom Craft can bring your brand to life.
You’ve got questions, and we’ve got the expertise and solutions you’re looking for. Don’t settle for ordinary when you can have extraordinary. From bespoke wooden boxes to custom fabric bags, we’re your one-stop shop for all things exceptional.